The Automation BS We Believed (Until We Learned Better)

We bought into every automation myth in the book. Here's the truth about what actually works (and what's complete nonsense).

MW
Matt Wickstrand
Founder & CEO
Sep 4, 20257 min read

Okay, confession time: we believed a lot of automation BS when we started.

You know those scary stories about robots taking over? The idea that you need a massive IT department to automate anything? That automation only works for giant corporations with unlimited budgets?

Yeah, we bought all of that. And it nearly stopped us from building AmpStack in the first place.

Here's what we've learned after helping companies actually implement automation (not just talk about it): most of what you hear about automation is either outdated, exaggerated, or flat-out wrong.

Let's clear the air on the biggest myths that keep companies stuck in manual chaos.

Myth 1: "Automation Will Steal Everyone's Job"

The Reality: This one kept us up at night when we started. Turns out it's mostly BS.

Look, we get it. When you hear "automation," your brain immediately goes to those dystopian movies where robots run everything. But here's what actually happens when you automate stuff:

  • People stop doing the boring, repetitive tasks that make them want to quit
  • They get to focus on work that actually uses their brain
  • Companies create new roles around managing and improving automated systems
  • Job satisfaction goes up because people aren't mindlessly copying data all day

Real story: We worked with a company that automated their invoice processing. Saved 15 hours of data entry per week. Did they fire someone? Nope. They moved that person to client relationship management, and client retention went up 25%.

The truth: When you tell people "automation will help you focus on important work" instead of "automation will replace you," everything changes. People actually want it to succeed.

Myth 2: "You Need to Be Google to Afford Automation"

The Reality: Small companies actually have it easier than big ones.

We used to think you needed enterprise budgets and massive IT teams to automate anything. Wrong, wrong, wrong.

Here's why smaller companies kick ass at automation:

  • You don't have 47 different legacy systems that all hate each other
  • You can make decisions in days, not months of committee meetings
  • When something works, you can roll it out to everyone immediately
  • Each automated process makes a bigger visible impact

Real example: A 25-person marketing agency automated their client reporting. Went from 8 hours per report to 30 minutes. That's 40 hours saved per week, basically like hiring a full-time person.

The truth: Being small is an automation superpower. You're faster, more flexible, and every win feels huge.

Myth 3: "Go Big or Go Home: Automate Everything at Once"

The Reality: This is how you fail spectacularly. Trust us.

We see companies try to automate their entire operation in one massive project. Know what happens? Nothing. Everyone gets overwhelmed, the project stalls, and automation gets a bad reputation.

Here's what actually works:

  • Find the 20% of processes causing 80% of your headaches
  • Fix those first and prove automation works
  • Build momentum and expertise before tackling complex stuff

How we do it:

  1. Month 1-2: Pick the most annoying manual process and automate it
  2. Month 3-4: Automate something that builds on the first win
  3. Month 5-6: Target bottlenecks that slow down other teams
  4. Month 7+: By now people are suggesting processes to automate

The real deal: Strategic wins beat grand gestures every single time. Start small, build momentum, then scale.

Myth 4: "Automation Takes Forever to Pay Off"

The Reality: The right automation pays for itself ridiculously fast.

People think automation is this huge investment that takes years to see returns. Maybe that was true a decade ago, but not anymore.

How fast you actually see results:

  • Email workflows: 1-2 weeks (seriously)
  • Data entry stuff: 6-8 weeks max (depends on how clean your data is)
  • Report generation: 1-2 months
  • Customer service routing: Less than a week

Real numbers: A professional services firm automated their proposal process. Cost: $15K. Time saved: 20 hours per week. Break-even: 6 weeks. Annual benefit: $80K+.

You know what takes forever to pay off? Continuing to do everything manually while your team burns out and your competitors pull ahead.

The reality: Pick processes with obvious time savings, and you'll see ROI faster than you can say "why didn't we do this sooner?"

Myth 5: "Our Business Is Too Special for Automation"

The Reality: Every company thinks they're completely unique. You're not.

We hear this constantly: "Our processes are so complex and specialized that automation could never work for us."

Here's the thing: even the most complex processes have boring, repetitive parts that are perfect for automation.

How to think about it:

  1. Map out your entire process, soup to nuts
  2. Circle the repetitive, rule-based parts (there are more than you think)
  3. Automate those parts while humans handle the tricky decisions
  4. Connect the automated pieces with smart handoffs

Real example: A law firm insisted their contract review was "too complex" to automate. When we looked closer, 60% of their process was routine document formatting, deadline tracking, and status updates. We automated that stuff while lawyers focused on actual legal work.

The truth: You don't need to automate everything. Just automate the boring parts that make your smart people want to quit.

Myth 6: "Automation Makes Everything Rigid and Inflexible"

The Reality: Actually, it's the opposite. Manual processes are what make you inflexible.

People worry that automation will lock them into rigid ways of doing things. But you know what's actually inflexible? Having to retrain 15 people every time you want to change a process.

How automation actually makes you more flexible:

  • Change the automated process once, and it applies everywhere instantly
  • You can see what's actually happening in real-time instead of guessing
  • Systems can handle volume spikes without hiring temporary help
  • Your team can focus on strategy instead of putting out operational fires

Real story: An e-commerce company automated their order processing. When they wanted to add new shipping options, they updated the system once and it worked for all orders immediately. Before automation, they would have had to retrain their entire fulfillment team.

The reality: Automation gives you a stable foundation that you can actually build on. Manual processes are quicksand.

The Mindset Shift That Changes Everything

Here's what we've learned: the companies that win with automation think about it completely differently.

Instead of: "What jobs will this eliminate?"

Try: "How can we get our team out of boring work and into meaningful stuff?"

Instead of: "What if the automation breaks?"

Try: "How do we build systems that have smart backups?"

Instead of: "Can we afford to automate?"

Try: "Can we afford to keep doing everything manually while our competitors pull ahead?"

Sound familiar? This mental shift is everything.

How to Actually Get Started (Myth-Free Zone)

  1. Find your biggest operational headache (the thing that makes everyone groan)
  2. Start simple (don't wait for the perfect solution that'll never come)
  3. Get your team involved (people support what they help create)
  4. Measure what matters (time saved, errors reduced, sanity restored)
  5. Plan to improve (automation gets better over time, it's not set-and-forget)

That's it. No complicated methodology, no six-month planning phase.

The Real Truth About Automation Success

The companies crushing it with automation do these things:

  • They see automation as a competitive advantage, not just a way to cut costs
  • They invest in helping people adapt, not just buying software
  • They start small and build momentum with quick wins
  • They measure business results, not technical features

You know what the biggest barrier to automation success actually is? It's not technical complexity or budget constraints. It's buying into outdated myths about what automation can and should do.

We'd be honored to help you separate automation fact from fiction and build something that actually works for your business.

Ready to stop believing the BS and start seeing real results? Let's talk about what automation can actually do for your company.

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